Privacy Policy
Overview
1. INTRODUCTION
Irra (the "Brand"), operated by SHIVATMIKA LUXURY PRIVATE LIMITED, is committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase fromWebsite https://irraluxury.com/
2. INFORMATION WE COLLECT
We collect information necessary to provide our services to you. This includes:
- Personal Identifiers: Name, email address, phone number, and shipping/billing address.
- Transaction Data: Details of products purchased, order dates, and payment amounts.
- Payment Information: Payment processing is handled by secure, third-party payment gateways. We do not store full credit card or bank account details on our servers.
- Technical Information: IP address, browser type, and cookies used to improve website functionality and user experience.
3. USE OF YOUR INFORMATION
We use the information we collect for the following purposes:
- To process and fulfill orders, including shipping and payment confirmation.
- To communicate with you regarding your orders or inquiries.
- To comply with legal and regulatory obligations.
- To detect and prevent potential risk or fraud.
- With your consent, to provide you with information or advertising relating to our products or services.
4. SHARING YOUR INFORMATION
We do not sell or rent your personal information. We share your data only with third parties that help us operate our business:
- Service Providers: Logistics partners for delivery and payment processors for transactions.
- Legal Compliance: We may share your information to comply with applicable laws and regulations or to respond to a lawful request for information.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
5. DATA SECURITY
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is 100% secure.
6. YOUR RIGHTS
In accordance with applicable laws, you have the right to:
- Access the personal information we hold about you.
- Request that your personal information be corrected or updated.
- Opt-out of marketing communications at any time.
7. COOKIES
Our website uses cookies to enhance your browsing experience. You can choose to set your web browser to refuse cookies, though some parts of the Site may not function properly as a result.
8. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
9. GRIEVANCE OFFICER & CONTACT
In compliance with the Information Technology Act, 2000 (India), if you have any questions or grievances regarding your privacy, please contact:
SHIVATMIKA LUXURY PRIVATE LIMITED
Shop 7,Verma Chambers,Homiji St, near Horniman Circle, Kala Ghoda, Fort, Mumbai,Maharashtra.
sales@irraluxury.com
